Are you an Ideal Team Player? Someone who’s Hungry – you’re self-motivated and driven to be the best version of yourself. Someone who’s Humble – you’re self-aware and realize you and others are imperfect, yet you strive to be your best and help others be their best. Someone who’s Smart – you’re pragmatic and demonstrate great situational leadership and emotional intelligence. Someone who’s Resilient – you embrace change and are able to keep things in perspective. Someone who’s Passionate – you enthusiastically approach life and business with purpose and enjoying serving others. Someone who’s Committed – you’re dedicated and focused on all that you do, driven to create mutually successful outcomes.
If you embody these characteristics and are excited about creating and delivering value, then we’ve got an amazing opportunity for you. interviewstream is looking for a Senior Customer Success Manager to join our rapidly growing team. interviewstream is the HR technology industry’s leading interviewing technology provider. We exist to create experiences that transform hiring. We do this by simplifying interviews, inspiring change and enabling hiring to be done anywhere. interviewstream is a rapidly growing Chicago-based SaaS company looking for individuals who want to be part of a fast-paced, innovative and empowered team. We currently work with over 800 enterprise brands and 15 key partners across the US and internationally. We also deliver interview and interview prep solutions directly to the K-12 and higher education sectors partnering with many of the leading school districts and top universities across the world.
interviewstream drives a performance-driven meritocracy that fosters both personal and peer-to-peer accountability and recognizes individuals and teams for the positive outcomes they create and deliver. We encompass our core values to ensure we deliver our mutually aligned goals for internal and external customers, and partners. We Have Fun – we enjoy what we do, who we do it with and for, and the journey we share together not taking ourselves or others too seriously. We Keep It Simple – we are purposeful in making our business and solutions pragmatic. We Embrace Curiosity – we strive for personal, professional and business growth to improve people’s lives and be their best. We Foster Teamwork – we create consistent and valuable outcomes by listening to each other, collaborating, and encouraging being different and inclusive. We’re Trustworthy – we are authentic, reliable, transparent, and accountable with our intentions and interactions taking personal ownership for positive outcomes.
interviewstream is looking for a top performer with a proven track record of managing and growing an existing client base. We are the industry’s leading human resource interviewing technology provider helping enterprise organizations find solutions to reduce time to hire, increase candidate engagement, and improve quality of hire, leading to increased productivity and return on investment. You will use your consultative client management experience to understand the client’s needs and objectives, which will ultimately increase their recruitment team’s performance (make the HR team organizational heroes!). You will build authentic client relationships, and quickly establish yourself as a trusted business partner with your industry expertise and solutions driven approach. You must have a natural curiosity for people, an entrepreneurial mindset, and drive to retain and grow each account. Successful candidates must have a strong work ethic, experience managing a territory of $1 million or more, and the desire to exceed revenue goals.
The Senior Customer Success Manager is responsible for both retention of some of our most complex clients as well as up-selling new products and services into a defined territory. The individual will be responsible for meeting and/or exceeding individual annual revenue goals. The Senior Customer Success Manager will have strong relationship management skills, along with the confidence to present complex ideas and solutions to C-Suite contacts.
Email your resume to Meg Peterson at email@example.com.