The Top 6 Features to Look for in Video Interviewing Software

Without a doubt, video interviewing has become an essential tool for hiring teams. According to an Indeed survey, 82% of surveyed employers now use virtual interviews in the hiring process, with 93% continuing to use these tools in the future.

With the right software, recruiters can streamline their processes, interview from anywhere at any time, and improve candidate experiences. But with so many options available, how do you choose the platform that meets your needs? Here are our top six features to look for in video interviewing software to ensure you get the most out of the tool you choose.

AI Capabilities

AI-powered features have taken modern recruitment processes by storm. Tools that integrate AI with video interviews help with interview response summarization, job description generation, email communication templates, and question generation significantly speeding up different stages of the hiring process.

These AI-driven solutions not only streamline workflows but also ensure that evaluations are consistent and decisions are more informed. By automating repetitive tasks and generating insightful content, AI helps hiring teams focus on strategic aspects of recruitment.

Benefits of AI Tools with Video Interviews:

• Faster Interview Reviews: AI can quickly summarize interview responses, saving hours of manual review time.
• Better Collaboration: Share accurate interview notes to align your hiring team and improve decision-making.
• Enhanced Decision-Making: With your whole team aligned, recruiters can make more accurate and objective hiring decisions.
• Improved Content Generation: Quickly produce accurate job descriptions, tailored email communications, and customized interview questions, reducing the burden on HR teams and enhancing the candidate experience.

Tools like interviewstream’s AI Interview Summary and AI Recruiting Assistant keep human expertise at the forefront of the video interview process. AI helps your team work smarter and more efficiently while leaving the decision-making up to you.

Seamless Integration with Your ATS

A top priority when evaluating video interviewing software is its ability to integrate with your existing Applicant Tracking System (ATS) or Human Resources Information System (HRIS).

This capability centralizes all candidate data, eliminating the hassle of manual data entry and significantly reducing errors. By streamlining workflows, recruiters can manage the entire hiring process within a single platform, boosting overall efficiency and creating a smoother, more positive experience for candidates.

With all relevant data easily accessible, hiring teams can focus more on engaging with candidates and less on administrative tasks, leading to more informed and quicker hiring decisions.

Benefits of a Seamless Integration with Your ATS:

• Centralized Data Management: All your candidate information in one place, reducing errors.
• Improved Efficiency: Streamlined processes that save time and resources.
• Enhanced Candidate Experience: Smoother interactions and quicker updates for candidates.

interviewstream has partner integrations with many of the industry’s top ATS systems. And if you’re using a different system, we have an Open API, allowing you to integrate with any tool you may be using.

Customization and Flexibility

Every organization has distinct hiring challenges and requirements, making it important to select an on demand and/or live video interviewing tool that provides customizable workflows tailored to your hiring process. These features allow the software to meet the unique demands of different roles and industries, ensuring a personalized and effective hiring experience for both recruiters and candidates.

Customizable branding is another key aspect, ensuring your company’s identity and culture are consistently represented throughout the interview process, reinforcing a strong employer brand, and creating a seamless and modern experience for candidates.

Benefits of Customization and Flexibility:

• Tailored Interview Experiences: Adjust workflows and templates to suit different hiring processes.
• Industry Adaptability: Easily adapt to the unique needs of different sectors.
• Consistent Brand Representation: Deliver a modern branded experience for your candidates in every interview.

interviewstream is a scalable video interviewing platform for organizations of all sizes. Our platform streamlines hiring, improves the candidate experience, and enables data-driven hiring decisions through digital interviews, automated interview scheduling, and AI-powered efficiency tools.

Robust Analytics and Reporting

Data-driven insights are important for improving your hiring strategies, especially when they’re easy to get and use! Metrics like time to hire, candidate drop-off rates, and recruitment funnel efficiency are not just numbers—they tell a story about your hiring process.

Knowing these metrics allows you to pinpoint bottlenecks, enhance candidate engagement, and streamline workflows. By delivering platform-wide metrics in a downloadable format, video interviewing tools can deliver key data at your fingertips, facilitating a quicker, more informed hiring process.

Benefits of Robust Analytics and Reporting:

• Improved Hiring Metrics: Monitor and enhance key performance indicators.
• Process Optimization: Identify and eliminate inefficiencies.

For more information on data you should be tracking, check out our recent blog on recruiting metrics that can supercharge your hiring outcomes.

Top-Notch Customer Experience

An outstanding customer experience is key to great video interviewing software. A platform that provides comprehensive support, including onboarding assistance, training resources, and responsive customer service, ensures that your team can maximize the software’s potential and quickly address any issues that may come up. This proactive approach fosters a smoother, more efficient hiring process.

Benefits of a Great Customer Experience:

• Comprehensive Support: Access to onboarding assistance, training resources, and responsive customer service.
• Efficient Issue Resolution: Swift problem-solving ensures smooth operation.

interviewstream maintains a 95%+ customer satisfaction score by providing an excellent customer experience tailored to meet your team’s needs. Your success is our success, and we exceed expectations through innovation and improvement.

Trusted Security and Compliance

With the increasing emphasis on global data privacy, robust security features in one way and live video interviewing software are essential. Look for platforms that offer data encryption, secure user authentication, and adherence to industry standards like GDPR compliance and SOC 2 Type 2 certification.

These security measures are important not just for protecting sensitive information, but also for building trust with both candidates and clients. When your software demonstrates a strong commitment to security, it fosters confidence, making all stakeholders feel more secure in the recruitment process.

Benefits of a Great Customer Experience:

• Enhanced Data Privacy: Protect sensitive candidate and company information.
• Compliance: Adhere to industry standards and regulations.
• Built Trust: Foster confidence among users through solid security measures.

interviewstream is GDPR compliant and SOC2 Type 2 certified, meaning your data is secure with us. This includes the security, availability, process integrity, and confidentiality of our customer data.

Try interviewstream Video Interviewing Today

Choosing the right video interviewing software can boost your entire hiring process, but it’s important to select a platform that truly meets your needs. The features above not only streamline your workflows but also foster better collaboration across your hiring team, ensuring more efficient and effective hiring outcomes.

Ready to get started with video interviewing? Talk to our team today to see how interviewstream can help your organization.

About The Author

Drew Whitehurst is the Director of Marketing, RevOps, and Product Strategy at interviewstream. He's been with the company since 2014 working in client services and marketing. He is an analytical thinker, coffee enthusiast, and hobbyist at heart.