Careers
Senior Customer Success Manager
Chicago, Illinois or Remote
interviewstream is looking for a Senior Customer Success Manager to cultivate strong client relationships, drive retention, and expand account growth. In this role, you’ll serve as a trusted advisor, providing strategic solutions that enhance client success and maximize value. If you thrive in a consultative, results-driven environment and are passionate about delivering exceptional customer experiences, this role is for you!
Customer Success Manager
Chicago, Illinois or Remote
Join interviewstream as a Customer Success Manager and play a pivotal role in retaining and growing client relationships. You’ll be responsible for onboarding, training, and ensuring customer success by driving adoption, renewals, and expansion of our solutions. If you thrive in a consultative, fast-paced environment and have a passion for helping clients achieve their hiring goals, we’d love to hear from you!
Customer Success Specialist
Chicago, Illinois or Remote
Become part of the interviewstream team as a Customer Success Specialist and play a key role in building lasting client relationships and driving adoption of our video interviewing and hiring solutions. You’ll own the customer journey—from onboarding and training to retention and growth—acting as a trusted advisor to ensure clients maximize the value of our platform. If you’re a proactive problem-solver with a passion for delivering exceptional client experiences, we’d love to have you on our team!
Don’t see a position that fits your skills?
Email us at careers@interviewstream.com.
Benefits We Offer
Standard Benefits
Health, vision, dental, short-term disability, life insurance, Long Term Disability, 401(k), Employee Assistance Program
Additional Voluntary Benefits
Flexible Spending Account, Health Savings Account, Pet Insurance, Accident Insurance, Legal Insurance, Critical Illness Insurance, Identity Theft Protection
Employee Discount Program
Lifemart employee discount program offers discounts on a variety of brand-name products and services, from cars to computers
Time Off
Uncapped PTO with manager’s approval. 9 paid holiday days off
Employee-led Clubs
Culturestream and Book Club
In-Office Benefits
Ping-Pong and shuffleboard, free in-building gym and bike storage room, tenant lounge, convenience store, restaurant and other amenities
Opportunities to Give Back
Community partnerships, Holiday Toy Drive, Thanksgiving food drive
Celebrations of Our Growth
Team and company-wide events to celebrate our achievements
About
For over 20 years, interviewstream has been committed to driving hiring success for a diverse range of clients, including K-12 school districts, healthcare organizations, government agencies, emerging businesses, mid-sized companies, large enterprises, and institutions of higher education.
