Hershey Entertainment
& Resorts: Allowing
Candidates to Tell Their
Stories With One-Way
Video Interviewing

THE CLIENT

Hershey Entertainment & Resorts (HE&R) is a privately held company founded in 1927 after Milton S. Hershey separated his chocolate manufacturing operations from other business categories under the Hershey name. HE&R manages and operates entertainment, resorts, spas, and restaurants including Hersheypark and The Hotel Hershey, and MeltSpa by Hershey. The company’s team members live by its Core Values:

  • Devoted to Legacy: Acting in a manner that reflects the dedication and integrity of its founder, Milton S. Hershey.
  • The Selfless Spirit of Service: Serving its employees and their families, guests, community, and environment.
  • Team Focused: Supporting one another while working toward common goals and earning each other’s trust.
  • Respectful of Others: Treating all people with dignity, while respecting their differences and ideas.

CLIENT CHALLENGE

  • HE&R needed a tool that would promote efficiency in the process of interviewing and referring candidates.
  • The tool needed to improve the candidate experience by allowing candidates to more effectively present themselves.
  • Finally, the HE&R team needed additional control over sharing talent across the company and passing qualified candidates to hiring managers for high volume roles.

CLIENT RESULTS

HE&R began using interviewstream in 2016 and has since integrated on demand interviewing into their applicant tracking system. Originally using interviewstream for college recruitment and internships, Hershey Entertainment & Resorts has expanded their use of on demand video interviewing to include select management and professional roles.

Video player icon
800+on demand interviews completed in 12 months
Increased engagement icon
94%candidate engagement with interview invitations
Multiple roles icon
Allowcandidates to be considered for multiple roles
Video player icon
800+on demand interviews completed in 12 months
Increased engagement icon
94%candidate engagement with interview invitations
Multiple roles icon
Allowcandidates to be considered for multiple roles

ABOUT INTERVIEWSTREAM

interviewstream exists to create experiences that transform hiring by simplifying interviews, inspiring change and getting hiring done anywhere. The interviewstream platform connects recruitment teams to quality candidates through digital interviews and strives to make the job search and interviewing process easy on both candidates and recruiters.

|| SOLUTIONS ||

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|| TESTIMONIAL ||

“Interviewstream was just the tool Hershey Entertainment & Resorts needed to enhance the candidate, recruiter, and hiring manager experience. They also have great customer service for clients and end users.”

Courtney McKenna,
Director of Recruitment at Hershey Entertainment & Resorts

|| PLATFORM FAVORITES ||

  • Customer Service
  • Candidate Experience

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