Before COVID-19 hit the United States, the retail industry was in the midst of an evolution with consumer spending shifting from brick-and-mortar stores to online retail and e-commerce. Since the beginning of 2020, following nationwide shelter-in-place orders, this change has unexpectedly ramped up, leaving many retailers questioning their future. In the infographic below, we highlight the pandemic’s impact on the retail industry and how to prepare for the next steps.
Victoria Taylor is the Marketing Communications Program Manager at interviewstream. She acts as our in-house voice, working to spread the word about our software far and wide. If you have any questions about this article or are interested in learning more about interviewstream, drop her a line at firstname.lastname@example.org!