Before COVID-19 hit the United States, the retail industry was in the midst of an evolution with consumer spending shifting from brick-and-mortar stores to online retail and e-commerce. Since the beginning of 2020, following nationwide shelter-in-place orders, this change has unexpectedly ramped up, leaving many retailers questioning their future. In the infographic below, we highlight the pandemic’s impact on the retail industry and how to prepare for the next steps.
Monique Mahler is the VP, Marketing & Partnerships at interviewstream. She is an avid researcher of facts, a self proclaimed marketing geek, and an equestrian in her spare time.