Infographic: The Outlook of Retail, Restaurants, and Other Consumer-Facing Industries in 2021

Last year, consumer confidence plunged and most people moved more of their spending from in person to online. The businesses that depended on “in person” dollars had to get really resourceful, overnight.

Retailers, restaurants, and other businesses transformed the ways they reached, appealed to, and served their customer base. And after a year like our last one, many of these customers’ buying habits and expectations have altered for good. Here are some retail industry trends, including what retailers and restaurants need to know about hiring for 2021 and beyond.

About The Author

Meghan Peterson is the VP of Revenue at interviewstream. She combines her experience in sales, recruiting, and tech to support customers of all sizes in her role. If you’d like to pick her brain about her advice here or simply start a conversation, feel free to give Meg a shout at mpeterson@interviewstream.com.