Santander Consumer USA
Case Study


Santander Consumer USA is a public, full-service, consumer finance company focused on vehicle finance and third-party servicing. The company manages accounts for more than 2 million customers across all credit profiles. Santander Consumer USA is Headquartered in Dallas, Texas and is one of the fastest-growing companies in the automotive finance sector.


Santander Consumer USA needed a solution that would help process the high volume candidate pool faster and more efficiently while keeping costs down.

The company struggled with early-stage turnover rates due to low-quality hires where personal skills were essential, costing them additional money. As a result, Santander Consumer USA needed a system that would allow recruiters to assess cultural compatibility and soft skills at an earlier stage in the hiring process.


Clock icon
1 day average time from
invitation to interview
Video interview icon
80% video interview
completion rate
Managers icon
90% approval rating from
hiring managers


interviewstream exists to create experiences that transform hiring by simplifying interviews, inspiring change and getting hiring done anywhere. The interviewstream platform connects recruitment teams to quality candidates through digital interviews and strives to make the job search and interviewing process easy on both candidates and recruiters.


One-way video interviews allow you to assess cultural compatibility
Connect face-to-face with live video interviews that allow you to assess cultural compatibility
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“I’ve been a champion of interviewstream since we first started using it. From the onboarding and training to the improved candidate experience, I have nothing but positive things to say about interviewstream.”

David Jaramillo,
Senior Manager, Talent Acquisition Strategies at Santander Consumer USA


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